Capillary Technologies IPO 2025: Price, Review, Financials & More

Details • Industry Outlook • Business Overview • Financials • SWOT • Competitors • Verdict

Industry Outline

The global SaaS (Software as a Service) market, specifically the Customer Loyalty and Engagement segment, is undergoing rapid expansion. As customer acquisition costs (CAC) rise globally, brands are shifting focus to retention making loyalty software critical.
  • Market Drivers: AI adoption in marketing, shift to omnichannel retail, and data privacy regulations (first-party data importance).
  • India Outlook: India is becoming a hub for global SaaS products. The domestic market is also maturing with enterprise adoption of CRM tools in retail, BFSI, and hospitality.
About the Company:

Capillary Technologies is a technology-first company offering AI-based, cloud-native SaaS products. Founded in 2008, it helps consumer brands increase customer loyalty and engagement.
  • Mission: To help brands get a 360-degree view of their customers and interact with them through personalized communication.
  • Scale: Serves 410+ brands across 47 countries.
  • Key Clients: Tata, Domino’s, PUMA, Shell, Jockey, and Al-Futtaim Group.
Core Business & Leadership:

  • Core Business: The company operates a "Loyalty Cloud" platform. Key products include:
    • Loyalty+: Managing loyalty programs.
    • Engage+: Omnichannel engagement.
    • Insights+: Analytics and reporting.
  • Market Position: A leader in the Asian loyalty SaaS market with a growing footprint in the US and Middle East.
  • Promoter & CEO:
    • Aneesh Reddy Boddu: Founder & Managing Director.
    • Promoter Entity: Capillary Technologies International Pte. Ltd.
  • Litigation/Risk Factors:
    • Standard operational risks involving data privacy laws (GDPR/DPDP).
    • No major criminal litigation highlighted in recent filings, though standard tax/regulatory disputes exist as with most corporate entities.

IPO Key Details:

FeatureDetails
IPO DateNov 14, 2025 – Nov 18, 2025
Price Band₹549 – ₹577 per share
Lot Size25 Shares (Min. Investment: ₹14,425)
Issue Size₹877.50 Cr
Fresh Issue₹345 Cr (Capital for growth)
Offer For Sale (OFS)₹532.50 Cr (Exit for existing investors)
Listing AtBSE, NSE
RegistrarMUFG Intime India Pvt. Ltd.
IPO Timeline
  • Offer Closes: Nov 18, 2025
  • Final Allotment: Nov 19, 2025
  • Refunds/Demat Credit: Nov 20, 2025
  • Listing Date: Nov 21, 2025 (Friday)
IPO Objective:

The company intends to utilize the Net Proceeds from the Fresh Issue for:

Repayment of Borrowings: reducing debt burden to improve the balance sheet.

  • Product Development: Investment in AI and cloud tech capabilities.
  • Strategic Acquisitions: Funding inorganic growth (M&A).
  • General Corporate Purposes.

 IPO Financials KPI & Financial Highlight Review

  • Turnaround Story: FY25 marked the first year of reported Net Profit (₹14.15 Cr) after consecutive years of losses.
  • Valuation:
    • P/E Ratio: ~299x (Based on FY25 earnings). This is considered aggressive/expensive.
    • EBITDA Margin: Improved to ~13%, showing operational leverage.
  • Net Revenue Retention (NRR): ~121% (Indicates existing clients are spending more, a healthy SaaS metric).

SWOT Analysis:

StrengthsWeaknesses
SaaS Model: Recurring revenue provides cash flow visibility.Valuation: Extremely high P/E compared to peers makes it pricey.
Client Base: Sticky enterprise clients with high switching costs.Profitability: Margins are thin (2.37%); just turned profitable.
AI Integration: Early adopter of AI in loyalty management.OFS Size: Large portion (₹532 Cr) is an exit for investors, not company growth.
OpportunitiesThreats
Global Expansion: US and European markets offer higher contract values.Competition: Global giants like Salesforce have deeper pockets.
Data Monetization: Advanced analytics services for retailers.Data Privacy: Stricter laws could hamper data-dependent loyalty models.
Competitive Analysis & Peers
Capillary competes with global CRM and Loyalty giants.


  • Global Peers: Salesforce, Adobe, HubSpot, Oracle.
  • Domestic/Niche Competitors: MoEngage, CleverTap, Netcore.
  • Comparison: Capillary is significantly smaller than Salesforce or Adobe but trades at a higher P/E multiple (~299x vs Salesforce ~40x), justified only if it sustains hyper-growth.

Should You Apply? (Review)

  • The "Subscribe" Argument: The IPO was subscribed ~53x (QIBs subscribed ~57x), indicating strong institutional confidence despite the high price. The SaaS "recurring revenue" story is attractive to long-term funds.
  • The "Avoid" Argument: The valuation is steep. For retail investors, the margin of safety is low. If the listing pop is small, the stock might correct as it seeks a fair value P/E.
Listing Day Strategy:
  • If Allotted: Watch the pre-open rates. Given the high subscription, a premium listing (10-15%) is possible. Risk-averse investors may book profits.
  • If Not Allotted: Avoid chasing the stock immediately on listing day if it opens at a high premium, as the valuation is already stretched.
Conclusion:

Capillary Technologies is a "high-growth, high-risk" bet. It checks the boxes for a modern, AI-driven SaaS company with global reach. However, the financials (thin profits) and valuation (expensive P/E) suggest that the current price creates a "perfection" expectation—the company must continue to grow rapidly to justify the stock price.


 FAQs


When is the Capillary Technologies IPO listing date?

A: The shares are tentatively scheduled to list on BSE and NSE on Friday, November 21, 2025.

What was the GMP of Capillary Technologies IPO?

A: The Grey Market Premium (GMP) was volatile, ranging between ₹20 to ₹60, suggesting a flat-to-moderate listing gain.

Is Capillary Technologies profitable?

Yes, the company turned profitable in FY2025 with a Net Profit of ₹14.15 Crore.

How do I check my allotment status?

You can check the status on the registrar's website (MUFG Intime India) or via the BSE/NSE IPO status portals.